Customer service topics

01 September 2011

Customer service email

customer service email

How to handle customer service email?

With regards to customer service email there is just one simple piece of advice: do answer the emails from your clients and don't let them sit in your computer's inbox for too long. There is nothing more frustrating for a customer than waiting for an answer which never comes - and by the way, make sure you  reply to your [potential] suppliers too, making it one your top customer service qualities

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