Customer service topics

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Showing posts with label attributes of customer service. Show all posts
Showing posts with label attributes of customer service. Show all posts
16 May 2026

How many AI customer service agents might currently be deployed in the world?

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  How Many AI Agents Are Answering Your Support Tickets? (And How We Proved It) - the Gemini response (May 2026) Have you ever wondered exac...
08 February 2025

What Animals Teach Us About Great Customer Service

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  What Animals Teach Us About Great Customer Service Over 10 years ago we published an original post about animals and customer service  . T...
3 comments:
21 September 2014

Bring customer service to life

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Bring customer service to life When designing a new customer service policy, it is very tempting to go for the minimal offering. Ration...
02 October 2012

Is your customer service at the heart of a virtuous circle?

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Customer service virtuous circle The growth of social media and viral propagation remind us everyday of the positives of a virtuous ci...
3 comments:
08 December 2011

Bread and butter customer service

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Is it the end of bread and butter service ? The increasing sophistication of marketing tools and techniques mean that many businesses have...
10 October 2011

Offer good customer service to suppliers

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Customer service supplier In order to find a supplier , retain it and obtain a good performance, wouldn't it be appropriate to offer ...
20 December 2010

Customer service: relationship management

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Customer service relationship  For better or for worse... Customer relationship management is all about working together, not imposing what ...
7 comments:
06 March 2010

Good customer service attributes (Take 2)

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Customer service attributes : Back in September, we thought that a tree was the best way to illustrate the qualities and attributes of custo...