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07 January 2010
Encouraging customer service feedback through social media
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Customer service feedback After a long session of surf or for that matter a good or bad customer service occurence, most clients want to s...
28 December 2009
Customer service: the risk of social media fatigue
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Social media customer service Social media is still a black and white world, customers like it or they don't. Interestingly a shade of ...
11 comments:
26 September 2009
Providing good customer service beyond the high street
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Customer service in the high street Providing good customer service : with the emergence of a multitude of social media, the delivery of c...
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