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Showing posts with label
delivery channels
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Showing posts with label
delivery channels
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12 November 2025
The Self-Service Revolution: Why Customers Are Taking Control of Customer Service?
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The Self-Service Revolution: Why Customers Are Taking Control There's a quiet revolution happening in customer service, and it's ...
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23 November 2010
Customer service: the social media wave
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Social media customer service Social media, and Twitter in particular, is being used more and more as a customer service channel. It is ...
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