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  Building Strong Customer Relationships: The Key to Success Photo by Kamaji Ogino Building strong customer relationships is essential for a...

Scan your customer service horizon The long term performance of your business is really what matters. Once you have removed all...

In the world of customer service, videos are more and more commonly used. They are helpful in illustrating new concepts and can be very effe...

Good customer service will help grow customer trust Gaining customer trust, confidence and loyalty is the aim of many companies hoping ...

Whilst communication over the internet and the telephone is reducing in many ways the opportunity to deliver traditional face to face cust...