Customer service topics

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Showing posts with label customer loyalty. Show all posts
Showing posts with label customer loyalty. Show all posts
11 May 2015

Fishing for customers or delivering a great customer service?

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Fishing for customers or delivering a good customer service? Most of us already know the answer. Trying to catch new customers: -...
2 comments:
07 June 2014

Invest in customer service for a rainy day

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Invest in customer service for a rainy day Sometimes, the trading environment for your company deteriorates considerably. This might...
06 July 2012

Will your customer service leave a long lasting impression?

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Giving a good impression is the ambition of many companies and it is fair to say that with the investment in technology, social media and ...
1 comment:
10 October 2011

Offer good customer service to suppliers

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Customer service supplier In order to find a supplier , retain it and obtain a good performance, wouldn't it be appropriate to offer ...
3 comments:
19 December 2010

Customer service: giving up is not an option

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Customer service options In a harsh climate, companies' leadership teams may decide that investment in customer service is a low priorit...
10 May 2010

Why is customer service so important?

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The importance of customer service We were interviewed by Social Small Biz on the topic. Here is the link to the post: http://www.social...
18 November 2009

Customer service: not taking any chances

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Customer service risk Should companies take risks when managing customers relationships? There are well documented cases where economic imp...
1 comment:
15 November 2009

Monitoring customers' purchasing habits

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Customer service monitoring The increased availability of tools to support customer loyalty initiatives can be intrusive and creates threat...
1 comment: