26 October 2010

Invest in customer service to cut the waste

customer service: waste and resources

Cut the waste: The Department for Environment, Food and Rural Affairs has published amazing statistics about the amount of food and drinks wasted every year in the UK. The total avoidable waste represents £12 bn a year according to the Waste and Resources Action Programme. In your business, can you quantify the waste directly attributable to poor customer service? And, more importantly what is needed to capture this enormous source of added productivity?

Picture courtesy of WRAP with our thanks

1 comment:

  1. It is very Impressive, I think this is a unique thing. you are right I agree with you The total avoidable waste represents £12 bn a year according to the Waste and Resources Action Programme. by the way, I was watching business assignment writing uk blogs. and I came across your article for the first time today Which I found very different from all sites and blogs Thanks for sharing this.

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