20 October 2009

Good customer service qualities should include a sense of anticipation

customer service qualities
Good customer service qualities are all about knowing what the customers want and anticipate their needs before they even show up. This will ensure their well-being and a high level of customer satisfaction.
Picture courtesy of http://www.carlpendle.com/ with your thanks.


  1. Absolutely! Look after your customers and they will not only keep coming back but recommend you to other people - and there is no more powerful marketing tool than 'word of mouth'...

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