04 October 2009

Good customer service skills are increasingly in demand

A difficult environment makes attracting a new customer more challenging than ever. Existing customers will only return if they have been offered impeccable service or rock bottom prices. Continuous investment in training to improve customer service is required to ensure that the valuable shoppers will not hesitate to come in and start to look around for alternatives.
Picture courtesy of http://orlylyndonphotographer.blogspot.com/ with our thanks

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