13 September 2011

Are your customer relations as sweet as vinegar?

customer service relations
Customer service relations

The world of fine food has evolved dramatically over the past few years and preconceived ideas have been challenged by the introduction of new products such as sweet vinegars for example. In many companies customer service has long been a synonym of complaints and sour client relations. As a result it has attracted a lot of bad press. With the concerted effort of all concerned in enterprises the customer service department could instead become the sweet spot, the place where clients loyalty is built and reinforced at any opportunity. In order to improve their standing, do make sure that your customer service executives introduce that little drop of sweetness in all their dealings with clients.

Photo credits: “Copyright RFB Photography" with our thanks to Womersley Fruit and Herb Vinegars

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