01 September 2011

Customer service email

customer service email

How to handle customer service email?

With regards to customer service email there is just one simple piece of advice: do answer the emails from your clients and don't let them sit in your computer's inbox for too long. There is nothing more frustrating for a customer than waiting for an answer which never comes - and by the way, make sure you  reply to your [potential] suppliers too, making it one your top customer service qualities

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