22 November 2009

Good customer service: oiling the wheels

good customer service

Good customer service

Delivering good customer service is simply making it easier for clients to achieve what they want, it being buying a product or service, reaching a destination, or simply protecting their well being. Engineers have managed it successfully for centuries. The rule is simple: if you do not oil the wheels, they start squeaking.
Picture courtesy of http://www.elmurphy.co.uk/ with our thanks

No comments:

Post a Comment