22 November 2009

Good customer service: oiling the wheels

customer service wheel

The customer service wheel

Delivering good customer service is simply making it easier for clients to achieve what they want, it being buying a product or service, reaching a destination, or simply protecting their well being. Engineers have managed it successfully for centuries. The rule is simple: if you do not oil the wheels, they start squeaking.
Picture courtesy of http://www.elmurphy.co.uk/ with our thanks


  1. Good customer service is the backbone of any successful business, seamlessly "oiling the wheels" of operations. By prioritizing exceptional customer experiences, businesses can cultivate loyalty, drive customer satisfaction, and ultimately propel growth.

  2. A successful business relies on providing excellent customer service because it smoothly "greases the wheels" of daily operations. Businesses may foster client loyalty, increase customer happiness, and eventually spur development by putting an emphasis on providing outstanding customer experiences.